Privacy Policy

Who we are

Daymu LTDA, Brazilian Tax ID (CNPJ) 47.877.910/0001-10, a limited liability company headquartered at R. Vladimir Seneme, 43, Jardim Park Real, Indaiatuba, SP, 13348-749, Brazil, owner of the Milan Mídias brand. Main activity: direct marketing (CNAE 73.19-0-03). Secondary activities: sales promotion (73.19-0-02), advertising consulting (73.19-0-04), publishing of directories, mailing lists and other printed products (58.19-1-00), combined office administrative services (82.11-3-00) and professional and management development training (85.99-6-04).

This policy explains how we process personal data in compliance with the Brazilian General Data Protection Law, Law No. 13,709/2018 (LGPD). Daymu LTDA acts as controller of the data described here and, when it operates advertising accounts and tools on behalf of clients, as processor of the data those clients entrust to us.

Data we collect

• Identification and contact: name, email, phone or WhatsApp, company and role, provided through the contact form, by email or in meetings.
• Contractual and tax data: legal name, tax ID, billing address and information required for contracts and invoices.
• Campaign data: access to advertising accounts, materials, creatives, pages, audience lists and reports shared by the client for the delivery of the service.
• Training data: name and email of participants nominated by the client for training sessions.
• Browsing: IP address, device type, browser, pages visited and referral source, logged by the hosting infrastructure.
• Communication: content of messages exchanged by email or messaging apps.

The form on this website does not store data: it opens the visitor's own email client with the message filled in, and the message is sent from the visitor's own email account.

Purposes

• Responding to inquiries and preparing commercial proposals;
• Delivering the contracted services of paid traffic management, direct marketing, sales promotion, consulting and training;
• Operating accounts and campaigns on advertising platforms on behalf of the client;
• Issuing contracts, invoices and results reports;
• Sending communications about ongoing projects;
• Complying with legal, tax and regulatory obligations;
• Keeping the website and systems secure.

Sharing

• Advertising and measurement platforms: Google, Meta, TikTok, native advertising networks and tracking tools, to the extent necessary to run and measure the campaigns contracted by the client;
• Service providers: accounting, legal counsel, hosting, email and management systems, under confidentiality obligations;
• Public authorities: when required by law, regulation or court order.

Audience and conversion data belonging to the client are processed according to the client's instructions and each platform's policies.

Cookies

This website does not set its own tracking or advertising cookies. The hosting and content delivery infrastructure may use cookies strictly necessary for security and operation. You can block cookies in your browser; this does not prevent contact by email or phone.

Retention

• During negotiation and for the term of the contract or project;
• For the statutory tax and accounting periods, as a rule 5 years;
• For the limitation periods applicable to contracts and consumer relations;
• Until consent is withdrawn, when consent is the legal basis.

Access to client advertising accounts is terminated at the end of the contract. After the periods above, data are securely deleted or anonymized.

Your rights

• Confirmation and access to the data processed;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary or excessive data;
• Portability to another service provider;
• Withdrawal of consent and information about its consequences;
• Objection to processing based on legitimate interest;
• Information about the parties with whom we share data.

Security

• Encrypted connection (HTTPS) on every page of the website;
• Access to data and client accounts restricted to authorized people, with individual credentials;
• Two step authentication on platforms that offer it;
• Periodic review of the practices adopted.

Security incidents posing a relevant risk to data subjects will be reported to the Brazilian data protection authority (ANPD) and to those affected within the legal deadlines.

International transfers and external links

The advertising platforms and tools used in the delivery of the services may store data outside Brazil. In such cases, the transfer is made to countries or organizations offering an adequate level of protection, or under contractual clauses and safeguards provided for in the LGPD. This website may contain links to third party pages; this policy does not apply to them.

Changes

This policy may be updated from time to time. The date of the last revision is stated at the top of the document. Continued use of the services after changes are published constitutes acceptance of the revised version.

Contact and data officer

• Company: Daymu LTDA (Milan Mídias)
• Tax ID (CNPJ): 47.877.910/0001-10
• Address: R. Vladimir Seneme, 43, Jardim Park Real, Indaiatuba, SP, 13348-749, Brazil
• Data officer email: contato@milanmidias.com
• Phone: +55 (19) 9790-3231